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Do you have the goods in stock?

Yes, we have the goods in stock and regularly update the inventory levels in our online store. Of course, sometimes errors occur, so if you want to be sure about the stock balance, please send an inquiry to info@irankiuturgus.com or call +370 635 76667.

How quickly do you ship orders?

We accept orders for shipping on Mondays, Wednesdays, and Fridays until 12:00 PM.

For example, if you manage to place an order by Monday 12:00 PM, it will be shipped on the same day, whereas an order placed on Monday after 12:00 PM will be shipped on Wednesday.

Correspondingly, if you place an order on Tuesday or Wednesday until 12:00 PM, it will be shipped on Wednesday, and if on Wednesday after 12:00 PM, Thursday, or Friday until 12:00 PM - we will ship your parcel on Friday.

Orders placed on the weekend are shipped on Monday.

When can I expect to receive my order?

Orders to Lithuania and Latvia are usually delivered within 1 business day after dispatch. Delivery to Estonia takes 1-2 business days, and to Finland – 3-5 business days. Once your order is ready to ship, you will receive an email with a tracking link to monitor your shipment's status.

Can I expect faster delivery?

If you have a very urgent order, please write to info@irankiuturgus.com or call +370 635 76667 and we will see what we can do :)

Can I pick up the goods on-site?

Yes, you can pick up your ordered goods at our order pickup point in Vilnius, B. Sruogos st. 52.

How to find the irankiuturgus.com order pickup point?

You will find the order pickup point at the entrance to the yard between B. Sruogos st. 52 and B. Sruogos st. 54, on the left side.

After opening the wooden gate, you will find your order with the order number attached.

Self-service - just take your item and close the gate. Thank you!

When will my order be ready for pickup?

We accept orders for pickup on Mondays, Wednesdays, and Fridays until 12:00 PM.

For example, if you manage to place your order by Monday 12:00 PM, you can pick it up on the same day, while an order placed on Monday after 12:00 PM will be ready for pickup on Wednesday.

Accordingly, if you place an order on Tuesday or Wednesday until 12:00 PM, it will be available for pickup on Wednesday, and if you place it on Wednesday after 12:00 PM, Thursday, or Friday until 12:00 PM - you can pick it up on Friday.

Orders placed on weekends will be prepared for pickup on Monday.

What are the opening hours of the order pickup point?

The order pickup point operates on a self-service basis. This means you can pick up your order at a time convenient for you.

Typically, orders are prepared for pickup on Monday, Wednesday, or Friday from 3:00 PM.

You will receive an email once your order is ready for pickup.

Can I expect a faster pickup?

If you have a very urgent order, please write to info@irankiuturgus.com or call +370 635 76667 and we will see what we can do :)